Frequently Asked Questions
Original Artwork
FRAMING & CERTIFICATE
All original artworks are currently sold stretched and unframed.
A certificate of authenticity is included, containing a unique serial number, act as additional proof (along with the artwork signature at the front/back of the canvas) of authenticity to ensure protection of the technique, insurance, and investments.
SHIPPING
Original artworks are shipped worldwide in a secure custom box from the home atelier in France. (Carrier name) are used to provide a tracking number and insurance.
Please note that delivery may take up to six weeks. If your order arrives damaged, please reach out via the contact page within 14 days, including clear photos of the issue. Claims after this period can only be accepted if the damage is clearly a production error. Orders are packaged carefully, but sometimes things happen in transit - we’ll always do our best to make it right.
IMPORT TAXES & VAT
All international shipments may be subject to import duties, VAT, and local taxes upon arrival in the destination country. These charges are not included in the purchase price or shipping cost and remain the responsibility of the buyer. I recommend that you check with your local customs office for more information before placing your order. Please note that delays caused by customs clearance are outside of my control.
RETURNS
Because original works are one-of-a-kind, all sales are final. If you have any questions or need additional close-up videos of an original piece prior to collecting, please feel free to reach out here.
Fine Art Prints
PRINT QUALITY, CERTIFICATE, FRAMING
Each artwork comes in a limited print edition that is signed, numbered, and includes a certificate of authenticity. Fine art prints are sold unframed.
Printed on premium Hahnemühle German Etching paper (310gsm) with archival, museum-quality inks, each fine art print is made to last a lifetime. The paper’s soft, velvety texture and finely detailed surface were chosen to add depth and richness, giving the print a tactile, almost three-dimensional feel.
SHIPPING, TAXES, RETURNS
Prints are fulfilled from three locations: England, the U.S., and Germany. So, if you’re ordering from these regions, there are no additional customs charges. Customs charges may apply for other countries. We can’t guarantee or predict these, but feel free to reach out if you have questions.
Prints are printed and sent out within 2–5 working days. Delivery times depend on your location.
Because fine art prints are custom-printed to order, all sales are final. If you have any questions or need additional close-up videos of an original piece prior to collecting, please feel free to reach out via the contact page.